Security/Privacy
We’ll try to keep this as simple, direct, and in plain English as we can while giving you the information you want about how we handle your information.
Tl;dr - We take your privacy and security extremely seriously. We treat you and your information very carefully and with absolute respect.
- We don't sell or share your information with anyone except for what is necessary to fulfill your order. This means that your information passes through GearBubble (the print facility) and Stripe (the credit card processor), but only what is absolutely necessary to complete your transaction. However, neither retains your data beyond that specific order. Each follow strict security protocols to protect your sensitive information. We at [store] keep a record of your order to help us provide you with customer support, but we do not share your information with any third-party, and at no point do we ever see any of your highly-sensitive information such as credit card numbers.
- You will receive emails regarding the status of your order at the email address you provide.
- As mentioned above, all payment transactions use the highest security standards via Stripe, a leader in online payment processing. We never see your payment information, nor is it in any way stored.
- Upon ordering, you will be offered the opportunity to sign up for a periodic email newsletter where you will receive information from us about new products, specials and coupon codes, and other goodies. If you opt to receive this newsletter, we will store your email address in a lst to send you those newsletters. We will not share your email address with anyone.
- If at any time you wish to stop receiving newsletters or emails from us, you can unsubscribe via a link provided at the bottom of each email.
- If you contact us by email, we generally retain your email message for some period of time in order to make sure that we have responded appropriately to your message and addressed your question. Sending us a direct email message or using our contact form does not sign you up for anything. We will only respond to you about the specific issue in your message.
- We use cookies during your shopping and ordering process in order to do things like keep track of what you add to your shopping cart and to make sure your order processes correctly. We do not use these cookies to track anything else about you, nor is the information stored in these cookies shared with any third-party outside of GearBubble or Stripe as outlined above.
- If you follow a Facebook ad or similar ad link to get to our site, we may track analytics data to help us better provide service to our customers, but this data will not be personally identifiable in any way. We only store and review it in its aggregate form.
- We do track aggregated data about how many visits a page gets, the search terms people used to find our site, how many orders a product has, and where people come to our site from. None of this data has personally identifiable information in it.
- We will not spam you. Period.
In short, we take your privacy very, very seriously.